Support
Everything you need to get the most out of One Rec.
Frequently asked questions
Yes. The Free plan has unlimited recordings, no time limit, and no account required. Free exports are 720p with a One Rec logo; Creator ($9/mo) removes the watermark and adds 1080p, and Pro ($19/mo) adds 4K export.
One Rec runs on macOS, Windows, and Linux. We build native binaries for each platform so everything runs smoothly.
One Rec uses OpenAI Whisper running entirely on your device. Your audio is never sent to the cloud. It supports 17+ languages.
Yes. One Rec captures your screen, webcam, and system audio simultaneously. You can resize and reposition the camera overlay during editing.
You can export as MP4 (H.264), WebM, GIF, and APNG. Custom resolutions from 720p to 4K are supported, along with variable frame rates.
No. Zero telemetry, zero analytics, zero cloud uploads. Everything stays on your machine. Read our privacy policy for the full details.
Email hello@one-rec.com with steps to reproduce, your OS version, and your One Rec version. Screenshots or recordings help a lot.
Yes. Everything you create belongs to you. Use it for tutorials, marketing, courses, social media, or anything else.
Still need help?
Start with the docs, or email us and we’ll get back to you.